Toowoomba Multi-Service Centre
The Toowoomba Multi Service Centre (TMSC) operates from three Queenslander-style cottages located on Buckland Street in Harristown. The TMSC offer a secure, cottage-based respite, 24 hours per day, seven days per week. It is suitable for both people with dementia and people aged over 65, who are looking for opportunities for social and community engagement. Respite hours and days are flexible to client and carer needs. The centre is funded through the Commonwealth Home Support Program (CHSP) and provides the following services:
Centre-Based Respite & Social Support
Overnight Respite & Emergency Respite
The Centre provides flexible arrangements for overnight respite with families accessing respite for one night only, a few nights, or for a 2-3 week stay. All meals and activities are provided through the Centre. Emergency overnight respite can (often) also be arranged at short notice.
In-Home Respite, Personal Care & Domestic Assistance
In-home respite provides an in-home companion to interact with the person with dementia, in their own home, for short periods while the carer takes a break. In-home support also provides employed carers with time to prepare and leave for work, to meet their employment commitments or to run errands whilst the person with dementia is cared for. Personal cares such as personal hygiene, dressing and/or domestic assistance such meal preparation and cleaning can also be provided by a suitably qualified staff member.
Consumer Directed Care (CDC) Packages: Levels 1-4
Consumer directed care packages (or home care packages) provide care and support for people living at home. An ACAT assessment is required and the package is then provided on the assessed needs of each individual. The services that may be offered include: clinical nursing, personal support, domestic assistance, medication prompts, meal preparation, social support, general maintenance and gardening.
We are now providing NDIS services to self-managed and third-party managed consumers. Our services are targeted towards people with young onset dementia and progressive neurological conditions. Services available are:
- Personal care
- Assistance at home
- Household assistance
- Behaviour support
- Respite at your home or our centre
- Community access
- Occupational therapy
Carer Education and Support
The Toowoomba Multi Service Centre conducts a monthly Carer Support Group Meeting and a Men's only Carer Support Group every quarter. These are a valuable way of obtaining information and receiving support from staff, guest speakers and other carers. Other supports available include library services, education and information sessions, telephone support groups and a 24 hour Dementia Help Line service at 1800 639 331.
The Community Services Manager and Occupational Therapist regularly conduct reviews of clients to ensure that the appropriate level of care, support and opportunities for independence is being provided. These reviews are usually conducted in consultation with family members.
- All Services
Referrals can be accepted from family or friends, Medical Practitioners, Community Nurses, or any other community contacts. No ACAT assessment is required to access the services. To make a referral contact the Community Services Manager of the respite centre. After initial intake details are taken over the phone, an appointment will be made to visit the centre and discuss services.
Centre-based care: $25.00 per day Overnight respite: $50.00 per night
In-home care: $20.00 per hour
All nominated fees are negotiable. Access to services will not be determined by an inability to meet the nominated fees. Financial hardship should be discussed with the Community Services Manager and will be treated as confidential.
Please note: Special activities away from the Centre may incur a small additional cost.
We also provide services to support working carers and clients under 65 years of age.
For further information contact:
Toowoomba Multi-Service Centre at 6 Buckland Street, Toowoomba QLD 4350
Open 24hours daily
Ph: 07 4635 2966
Fax: 07 4636 4740