AAQ is committed to clients' rights to receive services of the highest possible standard.

AAQ is an internationally accredited quality assured organisation under AS/NZ IS0:9002; an Approved Commonwealth Government Aged Care Provider for all aged care services; and an Australian Government Registered Training Organisation (RTO).

AAQ delivers a range of services and programs on behalf of the Queensland and Australian Governments and works with partners in Australia and internationally in the design and delivery of services. All AAQ services comply with Government regulations, accreditation and national standards. Services funded by the Queensland Government's Home and Community Care Program (HACC) are fully compliant with HACC National Standards.

AAQ's service standards, consumer rights and responsibilities, and complaints process will be explained fully to you when you make contact with the Association.

As a client of the Association's, your comments on our services are welcomed.